As more shoppers continue to shift to e-commerce for all their needs, the growing demand for the fast delivery of their parcels is now changing the game in the world of business. Companies, especially small and medium enterprises (SMEs), are increasingly relying on last mile services to enhance the overall experience of their customers.
Globally, the last mile market is expected to experience an uptick to reach USD 53.4 billion by 2027[1], according to reportlinker.com, against the backdrop of strong e-commerce activities. The same upward trajectory is seen in the UAE market.[2]